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Frequently Asked Questions

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1. Do they smell? (+) Click to open

Urine is essentially odourless. A "urine odour" is caused when urine reacts with water to cause ammonia gas. No water equals no reaction. Next, the materials of the Falcon fixture are non-porous and designed to funnel virtually every drop of urine through the sealant layer in the cartridge and down the drain. The Falcon sealant liquid is lighter than water and creates an airtight seal, so the urine passes through and is trapped. In the Falcon system, any urine in the bottom of the waterless urinal cartridge or drain is sealed from the restroom's atmosphere. This has been proven in highly controlled comparative tests by UCLA. Plus, testing conducted by the California Institute of Technology concluded that "the dual barrier system provided in the Falcon Waterfree Technology urinals are predicted to be 500 times more effective against the back migration of sewer gases as compared to conventional P-trap water barriers."

2. What is the cost of maintenance? (+) Click to open

The cartridges need to be replaced after around 7000 uses and the cost of the cartridge depends on how many you purchase.

3. Do many people use them? (+) Click to open

Yes! There are now over 350,000 being used around the world and that's just the units that Falcon has produced. Even McDonalds have a version of waterless urinals who as a result, won toilets of the year award in 2009!

4. How much do they cost? (+) Click to open

This depends on a number of factors, please contact us for further details.

5. Do they come in different colours? (+) Click to open

Unfortunately, they only come in white, but we feel that their sleek design makes up for this and they would fit perfectly into any wash room.

6. How much will I save? (+) Click to open

This depends on a number of factors. How many urinals do you have? How often are the used? What are your water rates? The average urinal uses 60,000 - 150,000 litres of water per annum. Your water rates will vary depending on your supplier. Northumbrian Water for example charge £2.12p per cubic metre of water which means you wuld save £127-£318 per urinal p.a. Southern Water's rates are £3.21 per cubic meter which would equate to a saving of £192-£481 per urinal p.a.

7. What cleaning products will I need? (+) Click to open

You can use a normal cleaning spray, but we recommend a biochemical cleaning which is made up of bacteria. This type of cleaning product kills 99.9% of all bacteria but is 100% safe, so safe in fact that you can drink it!

8. Can they be used in schools? (+) Click to open

Yes, in fact they are highly recommended as they are 5 times more hygienic, vandal proof and don't block making them perfect for schools. The advertising space could even be used as a friendly reminder to students to "WASH YOUR HANDS"

9. Do they need cleaning? (+) Click to open

There are no minerals left behind that are associated with flush urinals so there is no scrubbing needed. Thanks to the liquid seal there is no need for the use of cakes in the urinal either so old ones don't need to be removed.Simply spray and wipe. That's it! Please see our video page for more details.

10. How often do they need cleaning? (+) Click to open

We would recommend that you clean the urinal as often as you normally would. Bear in mind that the time it takes you is significantly reduced; this shouldn't be much of an issue. Please see the videos page for more details.

11. How does it work? (+) Click to open

Please see How do they work.

12. How often do I need to change the sealant? (+) Click to open

You will never have to replace the liquid sealant, it lasts just as long as the cartridge so when you replace the cartridge, you fill that with the new sealant provided.

13. How do they compare to others in the market? (+) Click to open

There are a number of other products on the market. Most of the newer products are very good. What makes our urinals unique is the large advertising space at the top of the urinal which ensures a speedy return on investment.

14. What stops the urine from crystallising? (+) Click to open

The uric sediment is filtered broken down by the liquid sealant. The cartridge then filters any remaining sediment. Urine is 97% water and only 3% waste, so by the time the urine is passed through to the waste pipe, all of the waste product is removed. Please see how they work for more information.

15. Are they easy to install? (+) Click to open

The units are extremely easy to install and each one should take no longer than an hour to install. If they are being installed into a new build then there is no need for a water supply which will reduce the installation time dramatically compared to standard flush urinals.

16. Do I have to open the trap to clean it? (+) Click to open

No the trap is 1 piece of equipment and is replaced 2-4 times per year.

17. Must i remove the urinal for waste line clean out? (+) Click to open

No you can simply remove the cartridge with the key provided. Plumbers love this feature as they can gain access to the pipes with great ease saving them time and you money.

18. Is the liquid biodegradable / organic? (+) Click to open

its fully biodegradable and consists of mineral oils, alcohols and color dye. It is the most effective sealing liquid on the market and its success is proven in that competitor's customers use it in their units as well. Organic can mean many things and one has to look at the efficiency of the liquid and their cost.

19. Why chose waterless urinal over low flush urinal (+) Click to open

While it may seem psychologically easier to install reduced flush valve urinals,either one gallon or half gallons per flush or pint urinals, the cost of the urinals is usually higher than a No-Flush TM urinal. In addition, while you reduce the flush volume, the amount of urine "donations" remains the same. This in turn creates limestone build up in the waste lines much faster than on a urinal with higher flush volume. Plumbers in high traffic areas can attest to that. This means you not only have water use, but higher maintenance costs for flush valve repairs and higher incidence of urinal removal from the wall to clean out the line from hard deposits. For more information see why waterless urinals

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